Shipping & Returns

Where do you ship?

We currently ship to Norway, Sweden and Denmark

How long does shipping take?

Processing & Duration:

  • Processing time: 1-4 business days
  • Shipping time: 2-8 business days (location-dependent)

Returns

We want you to love your pieces. If you are unsatisfied, we may accept the return of an unworn item. Returning your order costs 100 NOK and will be deducted from your refund.

For all return requests, please email hello@chaptersjewelry.com within 14 days of receiving your order.

For hygiene reasons, earrings cannot be returned.

Product questions

Does your jewelry tarnish?

We mostly use stainless steel with gold plating for our jewelry, which is highly resistant to tarnishing.

Stainless steel is tarnish-resistant and does not rust or turn green, making it a long-lasting choice for everyday wear. It’s also hypoallergenic.

Payments & Orders

Can I use multiple discount codes?

Only one discount code can be used per order.

I didn't get an order confirmation email.

Check your spam folder first. If it’s still missing, email us at hello@chaptersjewelry.com. We’ll resend it and confirm your order status.